Our Support Center provides a professional and fast response 24 hours a day
In recent years, the number of information security solutions has grown at a dizzying pace. This requires organizations to deal with many complex technologies and incidents. Our service center provides guidance and support for all security products implemented by the company, from communications solutions like Firewall, Mailrelay, Proxy, IPS to information security and cyber solutions like SIEM, Antivirus, DLP and more.
The call center is available 24/7 and enables the customer to receive a professional and fast response to events and incidents around the clock. In some cases, an expert will arrive to the customer’s premises. Trustnet is committed to guide and support the customer until the problem is resolved. In addition, the service center monitors incoming calls and incidents, including collecting findings and conclusions from suppliers.